TERMS OF SERVICE
This website is operated by WUKA ltd . Throughout the site, the terms “we”, “us” and “our” refer to WUKA ltd . WUKA ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. We make best efforts to provide accurate pricing and stock levels at all time but reserve the right to cancel, refund or reimburse any orders placed that we are unable to fulfil or were priced incorrectly at the time of listing or through periodic updates.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, competitors or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall WUKA ltd , our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless WUKA ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - Discounts, vouchers and promotional schemes.
All offers, discount codes or all types have a default expiry of 6 months from the beginning of the campaign unless otherwise stated. A best effort to provide the discount will be made but in circumstances where the product is no longer available or the discount is non-eligible for unforeseen circumstances or other reason then we reserve the right to terminate a discount without warning and at our discretion. We ask for a fair use of offers, discounts and vouchers within the spirit of fair use, which if we deem a customer has been manipulating or breaking the rules to accrue personal benefit outside of the spirit and promotional text then we reserve the right to cancel any and all value of the discounts. All discounts have no monetary value and cannot be redeemed for money.
SECTION 21 - SOCIAL MEDIA GIVEAWAYS
1. The promoter is: WUKA Ltd (company no. 10773686) whose registered office is at 87a High Street, The Old Town, Hemel Hempstead, England, HP1 3AH.
2. The competition is open to residents of the United Kingdom aged 18 years or over except employees of WUKA and their close relatives and anyone otherwise connected with the organisation or judging of the competition.
3. There is no entry fee and no purchase necessary to enter this competition.
4. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
5. Route to entry for the competition and details of how to enter are via http://www.instagram.com/wukawear/
6. Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.
7. Closing date for entry will be midnight UK time on the same day the competition has launched. After this date the no further entries to the competition will be permitted.
8. No responsibility can be accepted for entries not received for whatever reason.
9. The rules of the competition and how to enter are as follows:
10. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
11. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
12. The prize is as follows: 2 WUKA products (listed in the individual Instagram post) and additional prizes from third party brands. Please review details about each individual prize at https://www.instagram.com/wukawear
The prize is as stated and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
13. Winners will be chosen at random by software, from all entries received and verified by Promoter and or its agents.
14. The winner will be notified by email and/or DM on Instagram within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
15. The promoter will notify the winner when and where the prize can be delivered.
16. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
17. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
18. The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
19. The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
20. The winner’s name will be available 28 days after closing date by emailing the following address: firstname.lastname@example.org.
21. Entry into the competition will be deemed as acceptance of these terms and conditions.
SECTION 22 - WUKA FREE TRIAL
Our WUKA Free Trial is open to all new WUKA customers in the UK & European countries only via our widget. To enter the leaderboard, simply submit your first name, last name and email address via the widget. Your name will then be added to the Free Trial leaderboard. Share this page with your friends and/or family members in order to move higher up the leaderboard - the more people you refer, the higher you will move up.
This Free Trial ends on 3rd February 2021, 11:59 pm UK time, at which point, the top 1000 people on the leaderboard will be selected and will receive an email detailing how to claim their free pair of WUKA Period Pants.
The free Period Pants offer can be used to redeem one pair of WUKA Ultimate Bikini Brief Period Pants, free of charge. Postage charges will occur at a rate of £3.00.
When the promotion ends, the top 1000 people on the leaderboard will receive a 100% discount code to use on WUKA Ultimate Bikini Brief Period Pants on www.wuka.co.uk.
The individual at the top of the leaderboard at the end of the promotion will receive a 5-pack of WUKA Ultimate Period Pants.
We reserve the right to amend or withdraw this offer in circumstances where the product is no longer available or another business reason. We reserve the right to terminate this offer without warning and at our discretion.
We ask for a fair use of offers, discounts and vouchers within the spirit of fair use, which if we deem a customer has been manipulating or breaking the rules to accrue personal benefit outside of the spirit and promotional text then we reserve the right to cancel any and all value of the discounts. All discounts have no monetary value and cannot be redeemed for money.
Fair use includes genuine shares and referrals, where a share or referral is suspected of being fake or has been flagged as potentially fraudulent by the platform then we reserve the right to remove referrals and/or the person whose sign up appears to be the origin of fraudulent activity.
This promotion is designed for those who have not previously tried WUKA Period Pants.
SECTION 23 - EARTH HOUR PROMOTION 2021
Our Earth Hour 2021 promotion is valid from 8.30pm GMT until 9.30pm GMT on Saturday 27th March 2021 only. Orders placed before this period or after this period will not be included in this promotion.
A best effort to provide the discount will be made but in circumstances where the product is no longer available or the discount is non-eligible for unforeseen circumstances or other reason then we reserve the right to terminate a discount without warning and at our discretion.
This promotion offers 50% off up to 2 pairs of Period Pants including and limited to Ultimate Midi Brief and Ultimate Bikini Brief. Discount code 'EARTH' must be entered at the checkout to qualify for this discount.
This promotion is valid on up to 2 pairs of WUKA Period Pants per customer, to enable as many people as possible to make the sustainable switch to reusable period products. If the discount code has been used to redeem more than 2 pairs of WUKA Period Pants, we reserve the right to cancel any and all value of the discounts. All discounts have no monetary value and cannot be redeemed for money.
If we deem a customer has been manipulating or breaking the rules to accrue personal benefit outside of the spirit and promotional text then we reserve the right to cancel any and all value of the discounts.
The 'EARTH' promotional code cannot be used in conjunction with any other promotional code or offer, including but not limited to multi-packs and gift sets.
SECTION 24 - EARTH DAY PANTS AND PROMOTION
Our Earth Day promotion is valid from 12.00am 22nd April 2021 to 11.59pm 25th April 2021 only. Orders placed before or after this period will be excluded from the promotion.
To qualify for a free pair of Earth Day period pants during the promotional period, shop any WUKA branded style of period pants and add to cart, then add a pair of Earth Day period pants to your cart. Enter code: EARTHDAY at the checkout to ensure the Earth Day period pants are free of charge. This process must be followed in order to qualify for this promotion.
One free pair of Earth Day period pants will be given per order placed.
A best effort to provide the free Earth Day Pants will be made, but in circumstances where the product is no longer available for unforeseen circumstances or other reason, then we reserve the right to terminate the promotion without warning and at our discretion.
If we deem a customer has been manipulating or breaking the rules to accrue personal benefit outside of the spirit and promotional text then we reserve the right to cancel any and all value of the free Earth Day period pants.
The 'EARTHDAY' promotional code cannot be used in conjunction with any other promotional code or offer.
Earth Day period pants cannot be exchanged or returned.
SECTION 25 - HEAVY PROMOTION
Our Heavy Promotion is valid until 11.59pm GMT Friday 30th April 2021.
This promotion provides 10% discount off the Heavy Flow Collection, including: WUKA Ultimate High Waist Heavy Flow, WUKA Ultimate Bikini Heavy Flow, WUKA Perform Seamless Heavy Flow, WUKA Basics Hipster Heavy Flow, WUKA Ultimate Midi Brief Heavy Flow.
Not to be used in conjunction with any other offer.
To qualify for this promotion, enter code 'HEAVY' at the checkout.
On Monday 26th April 2021 12.00am-11.59pm Friday 30th April 2021 GMT only, every order placed using the promotional code 'HEAVY' will receive one free pair of Earth Day factory-saving period pants. Please note that this free pair is non-exchangable or returnable. Free pants only available whilst stocks last.
A best effort to provide the free Earth Day Pants will be made, but in circumstances where the product is no longer available for unforeseen circumstances or other reason, then we reserve the right to terminate the promotion without warning and at our discretion.
If we deem a customer has been manipulating or breaking the rules to accrue personal benefit outside of the spirit and promotional text then we reserve the right to cancel any and all value of the HEAVY campaign promotion.
SECION 26 - INMYWUKA CAMPAIGN
Our #inmyWUKA promotion is valid from 12.00am 28th May 2021 to 11.59pm 31st May 2021 only. Orders placed before or after this period will be excluded from the promotion.
Promotional Code 'INMYWUKA' provides 28% discount off the entire WUKA collection on www.wuka.co.uk.
To qualify for 28% off, enter code: INMYWUKA at the checkout. This process must be followed in order to qualify for this promotion.
A best effort to provide the promotional offer will be made, but in circumstances where the product is no longer available for unforeseen circumstances or other reason, then we reserve the right to terminate the promotion without warning and at our discretion.
If we deem a customer has been manipulating or breaking the rules to accrue personal benefit outside of the spirit and promotional text then we reserve the right to cancel any and all value of the promotion.
The 'INMYWUKA' promotional code cannot be used in conjunction with any other promotional code or offer.
On Friday the 28th of May, we are launching a social media video campaign and photoshoot. For every 'like' and 'share' our campaign post receives we’ll be donating 5p to Days for Girls International to be put towards buying fabrics to be made into sustainable cloth pads for women in Nepal. Not only will this work towards eradicating period poverty worldwide, but will also give local women employment opportunities (who make the cloth pads within their communities/villages.)
SECTION 27 - SOCIAL MEDIA GIVEAWAY ADVERT: WIN £150 WORTH WUKA
This promotion runs from the 1st of each month until the last calendar day of each month on a rolling basis. Within the first two weeks of the month, a winner will be selected at random from those who have entered the previous calendar month's giveaway. The winner will be contacted via email only, directly from email@example.com and we will ask you for your postal address and preferred size in order to select your prize and send this to you.
To enter the giveaway, simply follow the instructions within the advert and enter your details to subscribe to our email newsletter. By subscribing to our email list, you have agreed to give us permission to email you with news about our upcoming promotions, product launches and similar WUKA content. You are able to unsubscribe from our email list at any time, simply by clicking 'unsubscribe' at the bottom of any email you receive from us, or by contacting us directly.
A best effort to provide the prize will be made, but in circumstances where the product is no longer available for unforeseen circumstances or other reason, then we reserve the right to terminate the promotion without warning and at our discretion.
If we deem a customer has been manipulating or breaking the rules to accrue personal benefit outside of the spirit and promotional text then we reserve the right to cancel any and all value of the giveaway campaign promotion.
SECTION 28 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org.